Privacy Policy
We respect your privacy and are committed to protecting any personal information you share with us. Information collected through booking forms, inquiries, or website contact forms — such as your name, phone number, email address, and rental details — is used solely for communication, scheduling, customer support, and operation of our mobile sauna services. We do not sell or share your personal information with third parties except when necessary to process bookings, comply with legal obligations, or protect the safety and integrity of our business and guests. By using our website and services, you consent to the collection and use of information as described in this policy.
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This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you:
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Visit our website
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Submit a contact form or inquiry
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Book a mobile sauna rental
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Communicate with us by phone, email, social media, or messaging platforms
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Participate in events or promotions
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Use our services in any way
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By using our website or services, you agree to the terms of this Privacy Policy.
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Information We Collect
Information you voluntarily provide, including:
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Full name
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Email address
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Phone number
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Billing information
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Rental address or event location
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Booking details
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Emergency contact information (if applicable)
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Communications or messages submitted to us
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Payment Information:
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Payments may be processed through third-party payment providers. We do not directly store full credit card or payment information on our servers.
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Automatically Collected Information:
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When you visit our website, certain information may automatically be collected through cookies and analytics tools, including:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the website
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Referral links
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General geographic location
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How We Use Your Information
We may use your information to:
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Process and manage bookings
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Communicate regarding reservations or inquiries
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Deliver and operate our services
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Send confirmations, reminders, or updates
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Improve website functionality and customer experience
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Respond to customer support requests
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Maintain safety and operational records
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Prevent fraud, misuse, or unauthorized activity
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Comply with legal obligations
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We may also use your information to send occasional promotional emails, updates, or special offers. You may opt out of marketing communications at any time.
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Sharing of Information
We do not sell your personal information.
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We may share limited information with trusted third parties when necessary to operate our business, including:
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Payment processors
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Website hosting providers
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Scheduling or booking software providers
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Email or communication platforms
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Insurance providers or legal authorities when required
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Information may also be disclosed:
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To comply with applicable laws or legal processes
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To protect the rights, safety, or property of our business, customers, or others
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In connection with a business transfer, merger, or sale
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Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
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Cookies may help us:
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Remember user preferences
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Understand website usage
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Improve site performance
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Support security and spam prevention
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You may disable cookies through your browser settings; however, portions of the website may not function properly if cookies are disabled.
Data Security
We take reasonable administrative, technical, and physical precautions to protect your information from unauthorized access, misuse, loss, or disclosure.
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However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary to:
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Provide services
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Maintain business records
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Resolve disputes
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Enforce agreements
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Comply with legal obligations
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Information that is no longer needed may be securely deleted or anonymized.
Third Party Links or Services
Our website may contain links to third-party websites, social media platforms, booking systems, or external services.
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We are not responsible for the privacy practices, content, or security of third-party websites or services.
Children's Privacy
Our services and website are not directed toward children under the age of 13.
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We do not knowingly collect personal information from children without parental or guardian consent. If we become aware that information has been collected from a child in violation of applicable law, we will take reasonable steps to remove it.
Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of personal information
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Withdraw consent for marketing communications
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Request information about how your data is used
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To exercise these rights, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
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Any changes will be posted on this page with an updated effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.